Hollie Jones
Front of House Administration
Hollie is part of our Front of House Administrative team at Hearing Matters. She has been with the team for a short while but has spent over 7 years in the customer service industry.
Family is an essential part of the values of Hearing Matters. From helping you reconnect with your loved ones right up to our expert team. That’s why Hollie is joined in the Front of House team by her mother Anne.
“I love chatting to our patients and hearing what they’ve been up to, as well as being able to provide solutions for their problems. From my role, I can witness first-hand the patient journey – from the first meeting, to greeting them at future appointments. I enjoy seeing their change in confidence as I build a rapport throughout this journey, and take great pride in being their first point of contact.”