FAQs

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Most people’s hearing will deteriorate gradually over time and sometimes it is other people who will notice first. Typical symptoms include difficulty understanding conversations, frequently asking others to repeat themselves, having trouble hearing in noisy environments, noticing a ringing sensation in your ears or turning the TV up louder.

During a hearing assessment, one of our expert audiologists will start by asking you questions about your hearing and general health, then evaluate your hearing ability through various tests. Then a series of hearing tests, possibly including speech discrimination will be conducted and the results will be discussed, and recommendations will be made as to the best solution for you, which may include using hearing aids.

The frequency of visits to an Audiologist depends on individual circumstances. Initially, you may require multiple visits after your assessment for hearing aid fittings and adjustments. After that, regular check-ups every twelve months are recommended to monitor your hearing and ensure optimal hearing aid performance.

Modern hearing aids are designed to be user-friendly. Whilst there will be an adjustment period, your Audiologist will provide guidance on how to use and care for your hearing aids effectively.

Hearing loss can progress over time, but regular hearing tests and appropriate intervention, such as hearing aids, can help manage hearing loss. Your Audiologist will advise you on the best strategies for maintaining your hearing health.

Not all hearing aids are waterproof, but many models are water-resistant, offering protection against light moisture like sweat or rain. However, submerging them in water should be avoided. It's best to consult your Audiologist to determine the water resistance rating of your specific hearing aids.

Yes, our Audiologists offer trial periods for hearing aids, allowing you to experience their benefits in your everyday life. This period allows you to assess the suitability and effectiveness of the devices for your lifestyle.

Yes, our Audiologists are trained in conducting hearing tests for children over the age of 3. It is important to address any hearing concerns in children promptly to support their development and communication skills.

Yes, excessive ear wax can cause hearing loss by blocking the ear canal. It can lead to the feeling of fullness in the ear, muffled sounds, or temporary hearing loss. We recommended that you book in with one of our expert clinicians for ear wax removal to safely remove the wax.

Ear drops can help soften and assist with the natural removal of ear wax in some cases. However, if the wax blockage persists or if you experience discomfort, we recommended that you book in with one of our expert clinicians for ear wax removal to safely remove the wax.

Microsuction is a clean, safe and effective method of ear wax removal. It involves using a gentle suction device that uses an adjustable controlled suction pump to gently remove excess ear wax from the ear canal.

Irrigation is a method of ear wax removal where warm water is gently flushed into the ear canal to dislodge and remove ear wax. This method of wax removal is not suitable for individuals with a history of eardrum perforations.

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