About Hearing Matters

At Hearing Matters, we offer free comprehensive hearing health assessments with fully qualified Audiologists, an ENT nurse-led wax removal service, custom-fit hearing protection, and expert, clinical advice. Our experienced team will find the best hearing solution for you, and tailor this to your unique hearing needs. What's more, your hearing is in safe hands with our enhanced aftercare service. 

We understand that recognising the need to address your hearing can be a big decision - one that deserves far more than just a hearing aid fitting. That's why we are dedicated to supporting you every step of the way, from your very first phone call, through your tailored appointments, and throughout your ongoing hearing journey with Complete Care, our all-inclusive hearing aftercare service. Designed to offer peace of mind and with no hidden costs, Complete Care covers all essential follow-ups, maintenance, and ongoing support over four years. 

Our goal is to fully understand the challenges you face and provide you with the best solutions for your lifestyle and needs. All of our specialist clinicians are registered with the Health and Care Professions Council (HCPC), giving you and your family the peace of mind that you will only be seen by a fully qualified registered clinician.

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Staff experience is of paramount importance to us, and our team have years of experience working in both the NHS and across the private sector. The expertise that our knowledgeable team members bring to their roles is invaluable. Lengthy experience in the field not only equips us with a deep understanding of audiology but also fosters a sense of intuition that is invaluable when seeing patients.

Our experienced staff cover a wide range of skills, from ear wax removal procedures to tinnitus management, this has been acquired through years of practice, making them versatile and adaptable to diverse patient needs.

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“The process of booking the appointment at a difficult time (COVID), and the way in which I was received and treated on the day was first class. My experience of dealing with the professionals at Hearing Matters over a number of years has always been very good, and I wouldn't hesitate to recommend them.”

Mr C
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