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Here at Hearing Matters we are often asked if we can service hearing aids bought elsewhere. The hearing aid users are usually dissatisfied with the service or product they have received and have often invested a great deal of time and money in trying to solve their hearing difficulties. Hearing Matters, as an independent practice, has a wealth of experience in fitting and programming hearing aids from all manufacturers.
We are therefore able to repair, re-program and optimise performance from almost all makes and types of hearing instrument. The majority of repairs are done in-house which minimises any inconvenience or down-time to the hearing aid user. Where instruments need to be returned to the manufacturer we will endeavour to offer a temporary replacement for the time it takes to resolve the problem.
We offer an all-make repair service which includes hearing aid models from Phonak, Oticon, Widex, Siemens, Sivantos, Bernafon, Starkey, Coselgi, Audio-Service, GN Resound, Unitron, Hansaton, Philips, Bruckhoff.
Repairs are carried out expediently to minimise any inconvenience to you and all instruments are thoroughly checked on their return to us.
Hearing Matters will provide you with a quote for repair before any work is undertaken and a 6 month warranty on any repaired instrument.
In addition we are then able to adjust the response of most makes and models through the original manufacturers software.
We are also able to offer full hearing assessments including speech discrimination tests which are all important in effectively tuning instruments and counselling users as to the maximum benefit they can hope to achieve.
We are confident you will not be disappointed with our service.
Brian Unsworth - Clinical Audiologist